Privacy Policy

1. Introduction

Critical Systems LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

2. Information We Collect

We may collect:

• Contact information you provide (name, email, phone number, company)
• Messages submitted through our contact forms
• Basic technical data such as IP address, browser type, and pages visited

3. How We Use Information

We use collected information to:

• Respond to inquiries and provide requested services
• Communicate about our services
• Improve our website and operations
• Meet legal or security obligations

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist in operating our website or delivering services, or when required by law.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect information under our control. No method of transmission or storage is completely secure.

6. Client Portal

If you are provided access to a client portal or SharePoint environment, additional confidentiality and security terms may apply under your service agreement.

7. Cookies

Our website may use basic cookies or similar technologies to support site functionality and understand usage. You can control cookies through your browser settings.

8. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business needs.

9. Contact Us

For privacy-related questions, contact:
Critical Systems LLC
P.O. Box 118, Velva, ND 58790
info@criticalsystems.io
(701) 537-4535